Terms of Service

Effective date: September 16, 2026

Reading and accepting these Terms of Service and our Privacy Policy are required conditions for using https://chatmize.com and the ChatMize application (collectively, the “Service”), operated by ChatMize (“ChatMize,” “we”).

By viewing, visiting, using, or interacting with the Service, you agree to all provisions of these Terms and the Privacy Policy.

Access to the Service is denied to persons under the age of 18. If you are under 18, you may not visit, read, or interact with the Service in any manner.

ChatMize reserves the right to deny access to any person for any reason. These Terms may change from time to time; you have a duty to keep yourself informed of changes, and continued use after changes constitutes acceptance.

1. Parties to this agreement

Visitors, viewers, users, subscribers, members, affiliates, and customers, collectively “Visitors,” are parties to this agreement. The website, its owners and operators, are parties to this agreement, herein referred to as the “Website.”

2. Use of information from this website

Unless you have entered into an express written contract with the Website to the contrary, Visitors have no right to use the content of this website in a commercial or public setting. You have no right to broadcast, copy, save, print, sell, or publish any portion of the content of this website. Any unauthorized use is unlawful and may subject you to civil or criminal penalties. Visitor agrees to liquidated damages of U.S. $100,000 in addition to costs and actual damages for breach of this provision.

3. Ownership of website and contents

The website and its contents are owned or licensed by the Website. Material on the website is proprietary and copyrighted. Visitors have no rights in the site content. Use of website content for any reason is unlawful unless done with express contract or permission of the Website.

4. Hyperlinking, co-branding, framing, and referencing prohibited

Unless expressly authorized by the Website, no one may hyperlink this site, or portions thereof (including logotypes, trademarks, branding, or copyrighted material), to theirs for any reason. You may not reference the URL of this website in any commercial or non-commercial media without express permission, nor frame the site. You agree to cooperate with the Website to remove any such activities and accept liability for all damages, including liquidated damages of U.S. $100,000 plus costs and actual damages for violating this provision.

5. Disclaimer for contents of site

The Website disclaims responsibility for the accuracy of the content of this website. Visitors assume all risk of viewing, reading, using, or relying upon this information. Unless you have formed an express contract to the contrary with the Website, you have no right to rely on any information contained herein as accurate.

6. Fees and payments

For any portion of the Service requiring a usage or subscription fee, after any free trial period your payment method will be charged on a recurring basis according to the plan you chose. Unless you cancel before the trial ends, you will be automatically enrolled and charged for the chosen plan.

You may cancel your subscription at any time. Charges for all plans are non-refundable, even if you do not like or use the Service. Exceptions for extenuating circumstances may be considered case by case in ChatMize’s sole discretion. Contact support@chatmize.com.

Canceling stops future charges at the end of your billing period. You keep access until the end of the then current billing period. Canceling does not refund prior charges; your sole remedy if dissatisfied is to cancel. ChatMize may suspend your account if your payment method cannot be charged. After a failed payment we will attempt to contact you on this schedule: 1 day after the failed payment, 3 days after the initial failure, and 3 days after the previous attempt. Your account will then be canceled.

7. User accounts

You must create an account and provide certain information to use some features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use. We may close your account at any time for any or no reason.

Information you provide when creating your account must be accurate. You may not impersonate anyone else, create or use an account for anyone other than yourself, provide someone else’s email address, or create multiple accounts to evade limits. If you represent a business, brand, or product, you must disclose your affiliation in any reviews or user content you post.

We may refuse, limit, or cancel orders in our sole discretion. You agree to provide current, complete, and accurate purchase and account information and to update it promptly.

You may not resell your account to a third party under any circumstance.

ChatMize features are available to you while you hold an active account. Bots, campaigns, and other assets you create in ChatMize remain usable through the Service while your account is active. Upon cancellation you are not entitled to download or access assets created during your subscription period.

8. Third party tools and integrations

We may provide access to third party tools and integrations (for example, Meta’s messaging platforms, SMS providers, CRMs, and payment processors) over which we have no control. They are provided “as is” and “as available” without warranties of any kind and without endorsement. We have no liability arising from your use of third party tools. Your use is at your own risk, and you should review the third party’s terms. New features and services added in the future are subject to these Terms.

9. Communications and notifications

By creating an account you agree to receive communications in connection with the Service, including mandatory notices about Terms or Privacy Policy updates, security issues, and billing. You will also by default receive occasional marketing communications, which you may opt out of by contacting us.

10. Abuse and platform policy compliance

ChatMize may disable your paid account if abuse is found or reported to us, to Meta, to a messaging platform, or by any message recipient. Any legal fees arising from abuse of the platform are the responsibility of the abuser and the account holder.

Violations of Meta’s messaging policies (including the Messenger Platform policy, Instagram messaging policy, and WhatsApp Business policy), carrier rules for SMS, or applicable spam and telemarketing laws can result in your ChatMize account being revoked, and can also cause the connected platform to restrict your pages, numbers, or accounts. If we receive policy alerts about a page or number associated with your account, your account may be revoked. If you are found in violation of ChatMize or platform policy, we will email the address on your account with the violation and suggested remedies. If you continue to violate policy after notice, we may disable your account without compensation for remaining service time.

11. Disclaimer for harm caused to your computer or software

The Website assumes no responsibility for damage to your computer or software from interacting with this site or its contents. You view and interact with this site, including any banners, pop-ups, or advertising, at your own risk.

12. Disclaimer for harm caused by downloads

You download information from this site at your own risk. The Website makes no warranty that downloads are free of corrupting code, including viruses and worms.

13. Limitation of liability

By viewing, using, or interacting with this site as a condition of being allowed lawful viewing, Visitor forever waives all right to claims of damage of any description based on any causal factor resulting in any possible harm, whether physical or emotional, foreseeable or unforeseeable, personal or business in nature.

14. Indemnification

If you cause damage which the Website is required to pay for, you promise, as a condition of viewing, to reimburse the Website for all such amounts.

15. Submissions

Any communication between Visitor and Website is deemed a submission. All submissions, including graphics and content therein, become the exclusive property of the Website and may be used for commercial purposes without further permission or compensation. Only communicate information you wish to allow the Website to use in any manner it sees fit. Submissions are also addressed in the Privacy Policy.

16. Notice

No additional notice of any kind for any reason is due to Visitor, and Visitor warrants an understanding that the right to notice is waived as a condition for permission to view or interact with the website, except where notice is required by law or expressly stated in these Terms.

17. Disputes and binding arbitration

As a condition of using this website, you agree to use binding arbitration for any claim, dispute, or controversy of any kind (whether in contract, tort, or otherwise) arising out of or relating to your purchase, the Service, solicitation issues, privacy issues, or terms of use issues. Arbitration will be conducted under the rules of the American Arbitration Association in effect when the dispute is submitted. Information about the AAA, its rules, and its forms is available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, NY 10017.

You have no right to go to court or have a jury trial, no right to pre-trial discovery except as provided in the rules, and no right to participate as a representative or member of any class of claimants. The arbitrator’s decision is final and binding with limited rights of appeal. The prevailing party will be reimbursed by the other party for all costs of the arbitration, including attorney fees, collection fees, investigation fees, and travel expenses.

18. Jurisdiction and venue

If any matter is brought before a court of law, pre- or post-arbitration, the sole and proper jurisdiction is the state and federal courts located in Arizona, which shall be the closest courts to ChatMize’s principal place of business.

19. Applicable law

The applicable law in all cases is the law of the State of Arizona.

20. Contact information

ChatMize
Contact email: support@chatmize.com