YOUR CUSTOMER JOURNEY, CONNECTED

Every conversation.
One command center.

From the first “hello” to the next “I’m back.”
Bring your conversations, automations, and customer experiences together with ChatMize.

Capture attention·Keep the conversation·Grow the relationship
CHATMIZE / COMMAND CENTERInteractive product tour
WORKSPACE OVERVIEW

A conversation with context.

Sample journey
All conversations ⌄
Website chatMessengerInstagramWhatsApp
JM
Jordan MillerWebsite chat
Context connected
Every next step starts here.
Every interaction adds to the same storyEXPLORE THE TABS ↑
THE BIG PICTURE / FOLLOW ONE CUSTOMER

Different ways in.
One connected journey.

Meet Jordan. Follow the moments that turn a first visit into a customer, a repeat customer, and your next introduction.

A person. A need. A place to begin.

Hover to preview. Click to keep a platform selected.

01
CAPTURE ATTENTION

Jordan finds your business.

A link, a message, a pop-up, or a visit to your store. However the introduction happens, give their interest somewhere useful to go.

Growth links · Website overlays
02
START THE RELATIONSHIP

“Can you help me with this?”

A conversation starter opens the door. Chat helps Jordan explain the problem, while a simple form captures the details your team needs.

Conversation starters · Chat · Lead forms
03
QUALIFY THE NEED

Understand before you recommend.

A short survey helps Jordan share their goals. Those answers give the next conversation direction and make the next step feel personal.

Surveys · Contact variables
04
BOOK THE NEXT STEP

From “interested” to “booked.”

Jordan chooses an appointment after finding something valuable. Their answers and conversation stay part of the story.

Scheduler · Reminders
05
MAKE THE SALE

A conversation becomes a customer.

The right help, at the right moment, moves Jordan toward a purchase. Continue the relationship with a helpful follow-up.

Bot Maps · Follow-ups
06
SUPPORT THE CUSTOMER

“I have a quick question.”

Help Jordan find an answer quickly, or bring in your team without making them repeat the whole story. Helpful guides and connected support keep the relationship moving.

Knowledge base · Support tickets
07
GROW THE RELATIONSHIP

The next sale starts with trust.

Turn a good experience into a reason to return. Use what you know about Jordan to send relevant updates, useful follow-ups, and offers that fit their next need.

Audience · Blasts · Automation
08
BRING NEW PEOPLE IN

One customer. More introductions.

Jordan joins your next contest and shares it with a friend. That friend becomes a new first hello—and the journey begins again.

Contests · Referral links
JORDAN’S JOURNEY01 / 08
YB
Your businessWebsite
•••
Powered by ChatMize
JM
Jordan MillerNew visitor · First touchpoint
Connected
customer story
Illustrative customer journey · Scroll to continue
01 / TURN ATTENTION INTO CONNECTION

Make the first move.
Make it feel personal.

A question. An invitation. A reason to join in. Give visitors the right way to start a relationship with your business.

● ● ●yourbrand.com↗
YOUR BRAND

Something
good starts here.

Try the sample experience
02 / KEEP THE MOMENTUM

Your best next step.
Already connected.

Build the path from interest to action with Bot Maps. Let AI agents help answer questions, collect details, and guide people forward—with your team ready when a conversation needs a human.

Connect the trigger, conversation, and next action. See the whole flow in one place.
INTRO CALL / CONVERSATION FLOWSample Bot Map
Select a step to explore the connection.
YCYOUR TEAM

Let’s talk
about your goals.

Intro call

◷ 30 minutes
◎ Online meeting
CHOOSE A TIME

Meet your next customer.

Select a sample appointment time.
03 / FROM INTEREST TO ACTION

Less back-and-forth.
More booked calendars.

Give people a clear next step while the conversation is warm. Share your booking page, let them choose a time, and keep the appointment connected to their contact.

  • Availability that works around your business
  • Reminders that keep the appointment in view
  • A customer history your team can pick up
TWO WAYS TO BUILD

Your vision.
Your way to bring it to life.

Get hands-on with the details, or let AI take on the heavy lifting of putting the experience together.

DONE FOR YOU, WITH AI

Your idea. A head start.

Tell ChatMize what you want to accomplish. Let AI help put the pieces together, then make the experience your own.

What would you like to build?

“Help me capture leads, ask about their goals, and book a call with the right people.”

✓ Lead capture✓ Qualification questions✓ Appointment step✓ Follow-up conversation
An example of the journey you can ask AI to help create.
Get started with AI ↗
DO THE MATH

How many conversations
are you missing?

Three sliders. One uncomfortable number.

750conversations started / mo
600your team can handle / mo
150missed conversations / mo
$11,250revenue at risk / mo
$20,001monthly cost of your sales + support team
1hires needed to cover the missed conversations
$6,667cost of those hires / mo
$80,004cost of those hires / yr

Assumes 3% of visitors start a conversation, each sales or support person handles 200 conversations a month, a missed conversation is worth $75, and cost per person is fully loaded: salary + benefits + overhead (about $80k a year at the default).

Your team costs $20,001 every month and still leaves $11,250 on the table every month. Closing the gap with more hires costs $6,667 a month. There is a cheaper way to never miss one.

Stop missing them
THE WHOLE JOURNEY. ONE PLACE.

Turn conversations
into lasting customers.

Start with one connection. Build the experience around it.

Sign up nowVisit chatmize.com ↗
LAUNCHING SOON

Be the first to know.

ChatMize is almost here. Leave your email and we will tell you the moment early access opens.