CAPTURE ATTENTION
Jordan finds your business.
A link, a message, a pop-up, or a visit to your store. However the introduction happens, give their interest somewhere useful to go.
Growth links · Website overlays
YOUR CUSTOMER JOURNEY, CONNECTED
Every conversation.
One command center.
From the first “hello” to the next “I’m back.”
Bring your conversations, automations, and customer experiences together with ChatMize.
CHATMIZE / COMMAND CENTERInteractive product tour
WORKSPACE OVERVIEW
Sample journeyA conversation with context.
All conversations ⌄
Website chatMessengerInstagramWhatsApp
JM
Jordan MillerWebsite chat
Context connectedEvery next step starts here.
Every interaction adds to the same storyEXPLORE THE TABS ↑
THE BIG PICTURE / FOLLOW ONE CUSTOMER
Different ways in.
One connected journey.
Meet Jordan. Follow the moments that turn a first visit into a customer, a repeat customer, and your next introduction.
A person. A need. A place to begin.Hover to preview. Click to keep a platform selected.
START THE RELATIONSHIP
“Can you help me with this?”
A conversation starter opens the door. Chat helps Jordan explain the problem, while a simple form captures the details your team needs.
Conversation starters · Chat · Lead forms
QUALIFY THE NEED
Understand before you recommend.
A short survey helps Jordan share their goals. Those answers give the next conversation direction and make the next step feel personal.
Surveys · Contact variables
BOOK THE NEXT STEP
From “interested” to “booked.”
Jordan chooses an appointment after finding something valuable. Their answers and conversation stay part of the story.
Scheduler · Reminders
MAKE THE SALE
A conversation becomes a customer.
The right help, at the right moment, moves Jordan toward a purchase. Continue the relationship with a helpful follow-up.
Bot Maps · Follow-ups
SUPPORT THE CUSTOMER
“I have a quick question.”
Help Jordan find an answer quickly, or bring in your team without making them repeat the whole story. Helpful guides and connected support keep the relationship moving.
Knowledge base · Support tickets
GROW THE RELATIONSHIP
The next sale starts with trust.
Turn a good experience into a reason to return. Use what you know about Jordan to send relevant updates, useful follow-ups, and offers that fit their next need.
Audience · Blasts · Automation
BRING NEW PEOPLE IN
One customer. More introductions.
Jordan joins your next contest and shares it with a friend. That friend becomes a new first hello—and the journey begins again.
Contests · Referral links
JORDAN’S JOURNEY01 / 08
YB
Your businessWebsite
Powered by 
JM
customer story
Jordan MillerNew visitor · First touchpoint
Connectedcustomer story
Illustrative customer journey · Scroll to continue
01 / TURN ATTENTION INTO CONNECTION
Make the first move.
Make it feel personal.
A question. An invitation. A reason to join in. Give visitors the right way to start a relationship with your business.
YOUR BRANDSomething
Try the sample experienceSomething
good starts here.
02 / KEEP THE MOMENTUM
Your best next step.
Already connected.
Build the path from interest to action with Bot Maps. Let AI agents help answer questions, collect details, and guide people forward—with your team ready when a conversation needs a human.
Connect the trigger, conversation, and next action. See the whole flow in one place.
INTRO CALL / CONVERSATION FLOWSample Bot Map
Select a step to explore the connection.
YCYOUR TEAMLet’s talk
Let’s talk
about your goals.
Intro call
CHOOSE A TIME
Meet your next customer.
Select a sample appointment time.
03 / FROM INTEREST TO ACTION
Less back-and-forth.
More booked calendars.
Give people a clear next step while the conversation is warm. Share your booking page, let them choose a time, and keep the appointment connected to their contact.
- Availability that works around your business
- Reminders that keep the appointment in view
- A customer history your team can pick up
TWO WAYS TO BUILD
Your vision.
Your way to bring it to life.
Get hands-on with the details, or let AI take on the heavy lifting of putting the experience together.
You’re in the driver’s seat.
Build your customer journey visually. Connect messages, questions, actions, and the next step in Bot Maps.
Explore your flow, step by step ↗Start building ↗Your idea. A head start.
Tell ChatMize what you want to accomplish. Let AI help put the pieces together, then make the experience your own.
What would you like to build?“Help me capture leads, ask about their goals, and book a call with the right people.”
✓ Lead capture✓ Qualification questions✓ Appointment step✓ Follow-up conversation
An example of the journey you can ask AI to help create.DO THE MATH
How many conversations
are you missing?
Three sliders. One uncomfortable number.
750conversations started / mo
600your team can handle / mo
150missed conversations / mo
$11,250revenue at risk / mo
$20,001monthly cost of your sales + support team
1hires needed to cover the missed conversations
$6,667cost of those hires / mo
$80,004cost of those hires / yr
Assumes 3% of visitors start a conversation, each sales or support person handles 200 conversations a month, a missed conversation is worth $75, and cost per person is fully loaded: salary + benefits + overhead (about $80k a year at the default).
Your team costs $20,001 every month and still leaves $11,250 on the table every month. Closing the gap with more hires costs $6,667 a month. There is a cheaper way to never miss one.
Stop missing themTHE WHOLE JOURNEY. ONE PLACE.
Turn conversations
into lasting customers.
Start with one connection. Build the experience around it.
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